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Questions for Dr. Burns - Brooke Reidy

Dr. Burns,

I found all of the readings you suggested to be very interesting; in particular, I enjoyed the "Psychology of Everyday Things" and its discussion of the benefits of developing a parsimonious, "visible" cognitive model for the creation and use of modern technological devices. When contrasted with the articles regarding Bell Labs, this reading presents some interesting issues for the development of new technologies in the current economic environment. Given this, I am interested to hear your thoughts on how Bell Labs can continue to develop its R&D to "innovate innovation" as it has recently downsized. What specifically has Bell Labs done to continue their "progressive commitment" to research? Have they collaborated with the government or other private organizations in recent years?

Thank you - I am very much looking forward to your presentation.

Brooke

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