Hello Mr. Burns!
Sorry this is so late-perhaps you can address my questions on Tuesday. The readings you provided were a great read, and I am very interested to hear about your experiences working as someone who attempts to provide user-friendly products.
I have enjoyed hearing about the previous alums experiences in graduate school and how they chose their program. Did you know about the opportunity to work with companies to create programs that are easy to use? I've never thought about such a position and wondered how you came across it. Does any of your work make it to average people, or is it only for employees of Bell Labs?
Thank you and I am looking forward to your visit!