Hi Dr. Burns,
I really enjoyed reading the articles and the additional listening you provided us. The recording by Cheryl Coyle from the Human Factors group made me realize how much analysis and thought goes behind creating and improving technology for people in a way that adapts to their specific needs. She mentioned her current work on the study of young adults and their interaction with communication technology. For the software that you create, do you target a specific age group as well?
When you are creating your web-applications or software, is your main goal to create a product that is "user-friendly"? How do you monitor the success of your products? Do you do this mainly through direct user feedback?
What are some direct applications of your Ph.D. in Cognitive Psychology? Human thoughts and feelings are hard to measure. Do you normally measure consumers' thoughts towards your products through their behaviors? And how do you determine these behaviors?
I am really looking forward to tomorrow, thank you!
Hannah Murphy